Position

Bike East Bay seeks a full-time bike education program manager to lead on coordination and development of League of American Bicyclists Certified Instructors (LCIs) and class curriculum and content. This position is part of a co-manager structure through which our bike education program is managed by two staff members with some distinct and some shared responsibilities.

The Bike East Bay Bike Education program serves over 1500 participants through more than 100 classes each year in both Alameda and Contra Costa Counties. In addition to two staff members, the bike education program has 30-40 LCIs who teach and lead education classes including: 1-hour workshop, adult learn-to-ride, family cycling workshop, family cycling rodeo, urban cycling 101: classroom workshop and urban cycling 101: road class. 

The ideal candidate will have outdoor education experience in addition to strong verbal and written communication, collaboration and coaching skills. They will be highly organized and able to manage multiple projects, tasks, and communication channels simultaneously.

Bike East Bay works in a collaborative, team-based goal-setting and accountability structure and practices shared leadership. The Bike Education Program Manager will report to the Co-Executive Director of People and Operations and be part of the education team. 

 

Primary responsibilities will include:

LCI Coordination and Development

• *Work with and manage Bike East Bay’s instructors to schedule and prepare them for upcoming classes and debrief with them after classes
• *Regularly evaluate and provide feedback to instructors and work with them to create personal/professional development plans; review class participant surveys
• Recruit new instructor candidates and coordinate instructor certification seminars, with the goal of increasing diversity and representation within the local instructor pool, and increasing capacity for teaching classes in multiple languages
• Communicate regular updates and engagement opportunities to LCIs through the Instructor Newsletter

Class Logistics and Preparation

• *Ensure Bike East Bay’s fleet of bicycles and equipment for bicycle education classes are adequate, in a good state of repair, and well-organized at Bike East Bay’s storage location
• *Ensure cargo van is well-maintained and instructors are trained in its safe operation
• *Fieldwork to identify new venues for classes and develop routes for group rides

Program Administration

• Attend staff and bike education pod meetings; frequent communication and coordination with other bike education program manager
• Continually review and evaluate the Bike Education Program and develop recommendations for improvement and expansion
• *Update and refresh class curriculum and content based on class participant and instructor feedback
• Assist in teaching classes on an as-needed basis
• Ensure that Bike East Bay’s bike education program is conducted in a professional and courteous manner by everyone involved, so that the Program is well-received and reflects positively on Bike East Bay as an organization
• Work to integrate the bike education program into the broad work and reach of Bike East Bay and ensure the program supports the work of the organization, including in areas of membership, volunteer recruitment, advocacy, fundraising, events, and other aspects as they may develop and change over time
• Maintain relationships with local organizations, especially in marginalized communities, to promote bike education and opportunities for leadership development
• Respond to inquiries about bicycle safety and education, including inquiries from the media
• Work with Operations to ensure compliance with all Bike East Bay contractual obligations of the Bicycle Education Program

• Strategic planning for the Bicycle Education Program including program and LCI development, funding, and other program-wide initiatives

*Note: tasks with “*” above represent tasks that only this program manager will be responsible for, otherwise tasks are shared between co-managers

 

Desired Qualifications

We strongly encourage people of every color, orientation, age, gender, origin, and ability to apply. If you are passionate about Bike East Bay’s mission and think you have what it takes to be successful in this role, even if you don’t check all the boxes, please apply. The ideal candidate brings many of the following qualifications:

• 1+ years teaching as League of American Bicyclists Certified Instructor
• 3+ years of outdoor education or recreation experience, and at least one year experience coaching other instructors
• Strong leadership, interpersonal, and communication skills (verbal and written)
• Demonstrated ability to work collaboratively on projects and meet deadlines within a team environment
• Ability to give and receive positive and developmental feedback
• Strong organizational skills, including the ability to manage multiple projects and priorities simultaneously
• Ability to take initiative on individual projects, understand the goals, stay on task, and ensure successful completion
• Ability to remain flexible and demonstrate sound judgment, especially when facing challenges or difficult situations
• Proficiency with spreadsheets, Google docs, and other Google and Office programs/apps
• Willingness to travel locally and work evenings and weekends
• Ability to work effectively with diverse communities and stakeholders
• Knowledge of and passion for bicycling, as well as an understanding of the importance of bike education in promoting safe and accessible transportation options
• Commitment to social and racial justice and familiarity with Bike East Bay’s mission to build bike-friendly cities and a more just and equitable transportation system

 

Compensation & Benefits

The salary range for this full-time exempt position is $70,000-$76,000. Bike East Bay provides a competitive benefits package including 100% employer paid employee health & dental, match of retirement contributions, vacation time, sick time, and holidays.  

This position will entail regular work on weekends and evenings in order to coordinate with and observe LCIs (approximately 1-2 weekend days and/or 1-2 evenings per month once onboarded, likely more while onboarding). This position is based out of our office located in Jack London Square in Oakland, CA, but employees are currently working 3-4 days remotely. Bike education classes are offered throughout Alameda and Contra Costa counties, with the majority in Richmond, Oakland, Berkeley, and online.

Bike East Bay is proud of our passionate, positive, and supportive workplace. We care deeply about each other as co-workers and as full people. Transportation justice is an essential part of our work as bicycle advocates and we are committed to working for equity and social justice. By sharing leadership, supporting each other through challenges, and loudly celebrating our successes, we are stronger as individuals, as an organization, and as a community.

 

Application Process

Interested applicants should submit a cover letter and resume via email to operations@bikeeastbay.org. Please include “Bike Education Program Manager” and your name in the subject line.

Priority deadline for applications is April 17 with a desired start date of June 1.  Applications will be accepted until the position is filled. No phone calls please. 

Bike East Bay is committed to providing equal employment opportunity for all persons regardless of race, color, religion, national origin, marital status, political affiliation, sexual orientation or gender identity, disability, sex, or age.